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Showing articles from uc tag

How to Disable/Enable a voicemail on a Business Group/Individual line

### **To Disable or Enable your Voice Mail services through [ucontrol.thinktel.ca][1] you have to...** 1. Open uControl 2. Click on the blue "Services" Tab, then click "Numbers By Type". 3. Enter the number in the search or scroll down till you locate the desired number. 4. Click the "Edit" button. 5. In th…

Forwarding a DID with number translations

We are unable to apply any call forwarding (unconditional, busy, or delayed) on a DID, only on the pilot (SIP Trunk) number, but this will forward all of the DID's on the SIP Trunk. **Any DID forwarding should be completed on the PBX**, but sometimes our customers are unable to update themselves. Below are a few opt…

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