You are using an unsupported browser. Please update your browser to the latest version on or before July 31, 2020.
Skip to content
911 Contact Info
911 Non Municipal Locations
Adding a Sub-User
Changing Channel Commit and/or Burst
Changing Hosted PBX Features
Changing the Translated (Forwarding) Number.
Changing uControl Login password
Confirm Domestic & International rates.
Confirm Hosted PBX Password
Confirm Service for hosted(HPBX) lines.
Delete a Number (Cancel Service)
Fax - Adding a DID to fax loopback trunk
Forwarding a DID with number translations
How to check call records - Daily/Weekly/Monthly charges (Download CDRs)
How to check channel usage
How to Disable/Enable a voicemail on a Business Group/Individual line
How to use Surecall to apply an Unavailable Call Forward for DIDs
Move DID(s) from one trunk to another
Ordering a DID
Ordering a Residential or Business Line.
PBX/Trunk IP - Adding new Binding
PBX/Trunk IP - Delete
PBX/Trunk IP/Port/Password - Change
Provisioning a Device
Reusing a cancelled number (recreating as new service)
Two digit Provincial or State codes.
uControl API Samples
uControl Email Verification
Updating contact Information (including the emails that we send notices to)
Updating Number Labels
Virtual Fax - Enable Print to Fax (Fax&Scan) on a Fax to inbox (Fax2PDF) line,
Virtual Fax - How to update a Fax2PDF email address or password.
Virtual Fax - Ordering a Fax to Inbox (Fax2PDF)